ING Bank Romania reported its total income rose by 18% y/y to RON2.50bn and its net profit surged by 30% y/y to RON1.17bn, amid the reduction of risk costs (-67% y/y) and the increase of operational efficiency, in a market with higher interest rates. Bank’s total assets increased to by 2.6% y/y to RON63.0bn at the end of September, of which customer loans reached RON37.3bn (+3% y/y. Customer deposits amounted to RON55.2bn, with a 6% growth rate compared to the same period of the previous year. While the bank’s assets have not increased dramatically, its digitalisation is advancing fast – the bank’s officials explain. “In the third quarter, we further expanded our digital offer for private individuals and legal persons. Since July, entrepreneurs can access online loans straight from the ING Business web platform, with instant access to money, and customer feedback is very good, with an excellent adoption rate of this digital product,” stated Mihaela Bitu- Country Manager ING Bank Romania.